Your information
Privacy Policy
How AFATA collects, uses, and safeguards information from website visitors, customers, and business contacts.
Effective date: September 17, 2026
Who we are
This Privacy Policy applies to AFATA Home Remodeling LLC ("AFATA," "we," "us," or "our") and the website at www.afatahr.com. AFATA provides home remodeling services in Columbus and surrounding Central Ohio communities.
Information we collect
We collect information that you choose to provide when you request an estimate, contact us, apply for work, or ask about a business relationship. This may include:
- Your name, email address, phone number, and preferred contact method.
- Your property address or project location.
- Project descriptions, requested services, timing, budget details, and photos or files you choose to provide.
- Company, trade, employment-interest, or partnership information submitted through our Work With Us form.
- Messages and other records of our communications with you.
Our website host and form providers may also collect routine technical information needed to operate and secure their services, such as IP address, browser type, device information, and request logs.
How we use information
We use information to:
- Respond to questions and estimate requests.
- Contact you using the method you select.
- Evaluate, schedule, estimate, and manage potential or active remodeling services.
- Review employment, subcontractor, vendor, or partnership inquiries.
- Maintain business records, prevent misuse, and protect our website and operations.
- Comply with legal, insurance, accounting, and contractual obligations.
When we share information
We do not sell or rent personal information. We may share information only as reasonably needed with:
- Service providers that help us operate our website and business, including Jobber for estimate requests and client services, Web3Forms for Work With Us submissions, and providers of website hosting, email, communications, and business systems.
- Professional advisers, insurers, or authorities when required to protect rights, prevent fraud, comply with law, or handle a legal claim.
- A successor or involved party if AFATA completes a business reorganization, merger, or transfer, subject to applicable law.
These providers process information under their own terms and privacy practices. We do not share text-message opt-in or consent information with third parties for their independent marketing.
Calls, texts, and email
If you ask us to contact you, we may respond by phone, text message, or email about your inquiry, estimate, project, application, or business relationship. Message and data rates may apply. You may ask us to stop nonessential communications at any time. A request to stop messages does not prevent communications required to perform an active contract or comply with law.
Cookies and third-party services
AFATA does not currently use advertising pixels or website analytics cookies on this site. Embedded forms and linked third-party services may use cookies or similar technology needed to provide their features. When you open or use a third-party service, its privacy policy applies.
Retention and security
We keep information only as long as reasonably needed for the purpose it was collected, our business records, active or potential services, dispute resolution, and legal or insurance requirements. Retention may also depend on the settings and policies of our service providers.
We use reasonable administrative and technical safeguards appropriate for a small remodeling business. However, no website, email, text message, or storage system can be guaranteed completely secure.
Your choices
You may contact us to ask about, correct, or request deletion of personal information you submitted. We may need to keep certain information for active services, contracts, accounting, insurance, fraud prevention, or other legal obligations. You may also choose not to submit a website form and contact us directly by phone or email.
Children’s privacy
This website is intended for homeowners, customers, job seekers, and business contacts. It is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this website.
Changes to this policy
We may update this Privacy Policy when our website, services, or legal obligations change. The effective date at the top of this page shows when the current version took effect.
Contact us
Questions or privacy requests may be sent to info@afatahr.com or made by calling (614) 426-8046.